Privacy Policy

Welcome to sahexee.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our automobile repair and detailing services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you express interest in obtaining information about our services, when you participate in activities on our website, or when you contact us. The personal information we collect may include:

• Name, email address, phone number, and other contact details
• Vehicle information (make, model, year, VIN)
• Service history and preferences
• Billing and payment information
• Communications and correspondence with us

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address, browser type, and operating system
• Pages you view and how you interact with our website
• Referring websites or sources that led you to our site
• Device information and geographic location data

2. How We Use Your Information

We use the information we collect for various business purposes, including:

• Providing, maintaining, and improving our services
• Processing and completing transactions
• Sending administrative information, service updates, and marketing communications
• Responding to inquiries, comments, and questions
• Analyzing usage patterns and trends to enhance user experience
• Protecting our website, services, and users from fraudulent or illegal activities
• Complying with legal obligations and enforcing our terms and policies

3. Legal Basis for Processing Personal Information

We process your personal information based on one or more of the following legal grounds:

• Performance of a Contract: To fulfill our contractual obligations to you or take steps at your request before entering into a contract.
• Legitimate Interests: To pursue our legitimate business interests, provided these interests do not override your fundamental rights and freedoms.
• Consent: When you have given us specific consent to process your data for particular purposes.
• Legal Obligation: To comply with legal requirements to which we are subject.

4. Data Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services for us.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information where required by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose information to protect or enforce our rights, privacy, safety, or property, or that of our users or others.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We maintain security protocols that include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and testing
• Access controls and authentication procedures
• Staff training on data protection and security practices

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed for these purposes.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: You may request information about the personal data we hold about you.
• Right to Rectification: You may request that we correct inaccurate or incomplete information.
• Right to Erasure: You may request the deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You may request that we restrict the processing of your data.
• Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
• Right to Object: You may object to our processing of your personal data.
• Right to Withdraw Consent: You may withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. By using our website or services, you consent to the transfer of your information to countries outside your country of residence, including to countries that may not provide the same level of data protection as your home country.